Privacy policy.
This page describes what this website does with your information. It's short because the site does very little, and we'd rather tell you that plainly than pad it out to look thorough.
- Google Analytics counts visits and quote requests, never your name, number or message
- No advertising pixels and no remarketing. Your first visit shows a notice where saying no is as easy as saying yes, and a browser sending Global Privacy Control is opted out with no notice. In California, Canada, the UK, the EEA and Switzerland no analytics cookie is set and no replay is recorded until you accept
- Nothing you send us is sold or shared for marketing
What we collect
What you type into one of the site's two forms. The quote form asks for your first and last name, your phone number, your email address, your ZIP code, which service you're asking about and a description of the project, and it records which page of the site you filled it in on so we know what you were reading.
It also has two checkboxes. The first is required: you agree to this policy and to Rise and Prime Painting contacting you about the request. The second is optional and says texts are fine too. We call the number you gave, or texts it if you ticked that box, and you can stop the texts any time by replying STOP.
The job application on the careers page asks a painter for a name, a phone number, years painting, the trade, and a few lines about past work, with the same required agreement box.
When you send the form, it also carries where your visit started: the first page you landed on, the name of the website that sent you here (never the full link), and any campaign tags or ad click codes in the link you followed. That note stays in your browser tab until you close it, and it only leaves your browser if you send the form.
If you call or text instead, we have your phone number because you used it. Nothing else about you arrives with it.
What Google Analytics measures
We use Google Analytics, loaded through Google Tag Manager, to see how the site is used: which pages people read, roughly where they are (city level, worked out by Google from the connection), what device and browser they use, and how they found the site, whether that was a search, another website or an ad.
It also records when someone sends the quote form, sends a job application, or taps the phone number, and for those it notes which page it happened on, the page the visit started on, where the visit came from and which service was picked. It never receives your name, your phone number or anything you wrote in the form. Those travel with the form to us, and never to Google.
Google Analytics sets its own cookies to tell one visit from the next. If you are in California, Canada, the UK, the European Union, Norway, Iceland, Liechtenstein or Switzerland, those cookies stay off until you press Accept all on the panel the site shows you: Google's Consent Mode keeps analytics cookieless there until then. Everywhere else they start on, and the notice the site shows on your first visit has an Opt out that turns them off. You can change your answer anytime from "Your Privacy Choices" at the bottom of every page, block the cookies with your browser's settings, or use Google's own opt-out add-on at tools.google.com/dlpage/gaoptout.
What happens to it
Form submissions are handled by Netlify Forms, which is the service hosting this website, and they reach us. From there a quote request is passed, through Zapier, into DripJobs, the job management system Rise and Prime Painting runs its work in, so your request is waiting for us with the details you gave. Analytics data is held by Google under its own terms, and Another Monday, the agency that runs this website, can read the reports. We use what you send to work out what you need, to price the job and to get back to you about it. That's the whole purpose.
We don't sell it, rent it, or hand it to anyone for marketing. The only circumstances in which any of it goes further are the ordinary ones: a supplier or subcontractor who needs a detail to do the work you've booked, or a legal obligation we can't refuse.
What Microsoft Clarity records
We use Microsoft Clarity to see how people move through a page: heatmaps of where visitors tap and click, how far down a page they scroll, and replays of a visit. What you type into a form is masked, so it doesn't appear in a replay. Microsoft processes what Clarity collects under its own terms, and Another Monday, the agency that runs this website, can read the reports.
If you are in California, Canada, the UK, the European Union, Norway, Iceland, Liechtenstein or Switzerland, or the site can't tell where you are, Clarity does not load until you press Accept all. Everywhere else it starts a few seconds after the notice on your first visit appears, or as soon as you tap, click or scroll the page, with its own cookies switched off. Press Opt out before then and it never loads. Press it later and it stops, sending only what it had already recorded. Whenever Clarity loads, it may set a Microsoft cookie called MUID, on clarity.ms and bing.com, that lasts about a year. An Opt out pressed after Clarity has started may come too late to stop that cookie. Accept all lets Clarity set its own cookies too, and starts it again after an Opt out. A Global Privacy Control signal from your browser counts as Opt out, and it outranks every choice made on this site, an earlier Accept all included: while the signal is on, Google Analytics sets no cookies and Clarity doesn't load. To change that, turn the signal off in your browser. To decide whether to ask, the site checks which region the visit comes from; only a yes or no comes back, and it is remembered in your browser for 30 days. The cookie policy lists it.
Keeping the form free of spam
The estimate and application forms run a check from Cloudflare called Turnstile, which works out whether a submission came from a person or from an automated script. It replaces the old "pick the traffic lights" puzzles and usually asks you to do nothing at all. It reads the browser and the request, not you, and it is not advertising, tracking or profiling. It only runs on pages that carry a form, and it runs whatever your cookie preferences are, because without it the forms fill up with automated junk and a real request gets buried. Cloudflare handles what it sees under its own terms.
What we do not do
This site runs no Meta or Facebook pixel, no Google Ads tags and no remarketing. Google Analytics' advertising features (Google signals) are switched off. Nothing on this site follows you to another one to show you ads.
That's checked against the code, not assumed. If any of it ever changes, this page changes with it.
How long we keep it
Quote requests are kept while we're talking to you and for a reasonable period afterwards, because people come back, and a record of what was quoted and when is useful to both sides. Records tied to work we've done are kept longer, since the 3-Year Workmanship Warranty means we need to know what we did and when we did it. Google Analytics is set to keep its event-level data for 14 months.
Asking us to delete it
Call (443) 743-8052 or text it and ask. We'll remove what we hold, other than anything attached to a job we've completed, where a record has to survive for warranty and tax reasons.
Children
This is a painting company's website and nothing here is aimed at children. We don't knowingly collect anything from anyone under 13.
Changes to this page
If the site starts doing something new with your information, this page gets rewritten in the same change, and the date at the top moves. There won't be a version of this site whose privacy page describes a different one.
Getting in touch
Questions about any of this go to Ray directly on (443) 743-8052. Rise and Prime Painting works as a service-area business across Houston and Baltimore, Maryland, so there's no public office to visit. The phone is how you reach a person.